Terms of service

Catkissfish Platform Merchant Service Agreement

This agreement is the terms and conditions under which you may use our services at https://www. catkissfish.com (the "Site"), owned by Jiangxi Catkissfish Technology Co., Ltd. If you have any questions, please do not hesitate to contact us. You must read this User Agreement and Privacy Statement carefully before registering as a member user of the Catkissfish Platform. Once you have registered as a user of the Catkissfish Platform, you have read, agreed to, and accepted all of the terms and conditions contained in this User Agreement and Privacy Statement. If we make any changes to this statement, we will post a notice of such changes on the CatKissFish Site page, and all agreements will automatically become effective after the date of posting. If you do not agree to the amendment, you must terminate your user relationship with the Catkissfish Platform.

Article 1: Confirmation and acceptance of the service terms

1. The ownership and operation of the electronic services on this site belong to the Catkissfish Platform. The user shall agree to all the registration agreement terms and complete the registration process to become an official user of this site. Users acknowledge that the terms and conditions of this agreement are a contract dealing with the rights and obligations of both parties and are always valid and, if otherwise mandatorily provided by law or specifically agreed by both parties, in accordance with its provisions.

2. User clicks to agree to this agreement —— the user confirms that he or she has the right and behavior ability to enjoy the services of this site, order shopping, etc., and can independently assume legal responsibility.

3. If you are under 18 years of age, you can only use this site under the supervision of your parents or guardians.

4. The Catkissfish Platform reserves the right to refuse service, close user accounts, remove or edit content or cancel orders at its sole discretion to the extent permitted by the laws in force in the mainland of the People's Republic of China.

5. In order to ensure the normal conduct of the transaction, the user must provide true and valid personal information to the Catkissfish Platform. If there is any change in personal information, the user must promptly notify the Catkissfish Platform or update it on the Catkissfish Platform Site by himself/herself. If there are reasonable grounds to suspect that the information provided by the user is incorrect, inaccurate, invalid, or incomplete, the Catkissfish Platform has the right to suspend the transaction and require correction. For particularly serious cases, it has the right to directly make the deletion of the corresponding information until the suspension or termination of the provision of some or all services to the user. The Catkissfish Platform will not bear any responsibility for this, and the user will bear any direct or indirect expenses arising from this.

6. Users of the Catkissfish Platform agree to receive emails, messages, and SMS from the Catkissfish Platform or Catkissfish Platform partners.

Article 2: Usage rules for users

Users must abide by the following terms and conditions when making purchases of items on the Catkissedfish platform:

1. You shall comply with all applicable Chinese laws, regulations, ordinances, and local legal requirements when using the services and making purchases of items on the Catkissfish Platform. You must also ensure that you comply with all provisions of this User Agreement and the Privacy Statement, and all other terms and rules incorporated into the above documents.

2. If you purchase items on the Catkissfish Platform, you are obligated to complete transactions with the Catkissfish Platform, except for those transactions prohibited by law or this User Agreement. By making an order for an item, you agree to be bound by the conditions of sale contained in the description of that item, so long as such conditions of sale do not violate this agreement or are not unlawful.

3. Advertisements, price lists, and statements on the Catkissfish Platform Site do not constitute an agreement. No contractual relationship exists between you and the Catkissfish Platform until the Catkissfish Platform sends you an email or SMS to confirm receipt and acceptance of your order. The Catkissfish Platform reserves the right to unilaterally withdraw the information or cancel the contract if it discovers an obvious error or out-of-stock of the products and orders shown on the Catkissfish Platform Site. The Cat Kissed Fish Platform reserves the right to limit the number of products ordered. By making an order, you simultaneously acknowledge that you are of legal age to purchase these products and will be responsible for the authenticity of all information provided by you in your order.

4. The prices and availability of the products are indicated on the site. Such information is subject to change at any time and without notice. Each price shown includes VAT (at the standard rate in China). Delivery charges will be billed separately and vary depending on your chosen delivery method. In the event of unforeseen circumstances, after confirming your order, price changes due to price increases by suppliers, tax changes, or price changes due to errors on the site, etc., the CatKissFish Platform will notify you by email or phone or SMS, and let you decide whether to cancel your order without the CatKissFish Platform canceling it.

Article 3: Privacy

The CatKissFish Platform has a privacy statement that applies to all users and is incorporated into the User Agreement. You shall read and accept the Privacy Statement when registering to use the Catkissfish Platform Site, and you will continue to be bound by its provisions (and any amendments to the Privacy Statement made by the Catkissfish Platform) during your term as a user of the Catkissfish Platform.

(1) Personal data, including personally identifiable information: such as name, gender, age, date of birth, ID number (or passport number), telephone number, mailing address, address, email address, etc.; personal background: occupation, education, income status, marriage, family status. The Catkissfish Platform will not use your information for other purposes without your consent and confirmation.

(2) Use of non-personal information. The CatKissFish Platform collects non-personal information from your IP address, including the nature of your browser, the type of operating system, the domain name of the ISP that provides you with access to the service, etc., in order to optimize the pages displayed on your computer screen. By collecting the above information, we also perform traffic statistics to improve the management and service of our site.

(3) Security of personal data. The Catkissfish Platform uses secure server usage control devices to protect your personal data.

(4) Disclosure and restriction of the use of personal data. When a state agency requests the disclosure of personal data by the Catkissfish Platform in accordance with legal procedures, the Catkissfish Platform will provide personal data in accordance with the request of law enforcement agencies or for public security. The Catkissfish Platform shall not be liable for any content disclosed under such circumstances. The Catkissfish Platform will use personal information beyond what is necessary when the following conditions are met: your written consent has been obtained; to prevent imminent danger to your life, body, or property; to prevent significant harm to the rights and interests of others; to promote the public interest, and not to harm your vital interests.

Article 4: Product quality and after-sales service

1. The delivery range will be publicized on the Catkissfish Platform Site, and users should read it carefully and confirm it again before each order is placed to ensure that the submitted delivery address is within the range. Orders or delivery requests beyond the scope are invalid orders, and the Catkissfish Platform has the right to cancel the order unilaterally.

2. Before submitting an order, the user should reconfirm the delivery address. If the delivery is delayed or cannot be delivered due to the user's incorrect address, the user will be responsible for the repeated delivery of goods, and the Catkissfish Platform has the right to charge logistics fees according to the actual number deliveries.

3. The consignee can be the user himself or someone else other than himself. The Catkissfish Platform will deliver according to the delivery address, name, and phone number of the consignee as stated in the order after passing the audit. If the consignee requests to change the delivery address during the delivery process, the Catkissfish Platform is deemed to have received the user's consent.

4. In principle, the consignee shall receive the delivery in person, but in case of special circumstances, the consignee may contact the customer service center of the Catkissfish Platform to apply for another person to sign for the delivery. If the delivery location belongs to the office area, the receptionist will sign for the delivery on behalf of the user as agreed by the user. For large orders, the Catkissfish Platform has the right to require the consignee to present valid identification when signing for delivery.

5. The Catkissfish Platform will try to deliver the delivery time control within the promised time limit, in case of force majeure factors, including the following: (1) Natural disasters, such as earthquakes, typhoons, floods, droughts, tsunamis, etc. (2) Governmental acts, mainly refers to the contract cannot be performed due to the promulgation of new policies, laws and administrative measures by governmental authorities after the parties have concluded the contract. (3) Unusual social events, such as the Spring Festival transport season, war, strike, riot, traffic control, etc. (4) The inability or difficulty of normal delivery caused by bad weather. The Catkissfish Platform has the right to delay the delivery time.

6. If the user refuses to accept the goods several times without valid reasons, the Catkissfish Platform has the right to cancel the user's future orders. If the situation is serious, the Catkissfish Platform has the right to take measures such as freezing, closing the account, and permanently banning registration and reserves the right to pursue compensation responsibilities.

7. The return policy and return and exchange process will be announced on the Catkissfish Platform Site; users should read carefully and confirm again before each return, exchange, and repair. All footwear products sold on the Catkissfish Platform Site will implement the three guarantee service rules for footwear; please read the "Return and Exchange Policy" on the home page of the site for specific rules. Catkissfish Platform Site sales of all footwear products in the three guarantee service period in accordance with the three guarantee rules to deal with returns and repairs beyond the three guarantee service period Catkissfish Platform will no longer be responsible for returns and repairs.

Article 5: Payment and refund

1. The payment method will be publicized on the Catkissfish Platform Site. Users shall select the payment method when confirming the order and pay strictly in accordance with the selected method. If the user fails to complete the payment in accordance with the chosen method or the required time, the Catkissfish Platform has the right to cancel the order unilaterally.

2. The refund method will be announced on the Catkissfish Platform Site. The cash payment arising from the return or exchange of goods out of stock will be refunded to the user's account by the Catkissfish Platform, and the refund method will vary depending on the payment method. The user shall recover the refund in strict accordance with the refund method and refund cycle.

Article 6: Site security

You agree that you will not use any robots, spider software, screen-scraping software, or other automated means to access the site for any purpose without the express written permission of the Catkissfish Platform. In addition, you agree that you will not:

1. engage in any conduct that causes or is likely to cause (as determined in the sole discretion of the Catkissfish Platform) an unreasonable or disproportionately large load on the Catkissfish Platform Site;

2. make copies of, reproduce, modify, create derivative works of, distribute or publicly display any site content (other than your personal information) without the prior express written permission of the Catkissfish Platform.

3. interfere or attempt to interfere with the normal working of the site or any activities conducted on the site;

4. use any content in the site that may be considered prohibited or potentially prohibited under applicable laws and regulations;

5. use any virus, Trojan horse, worm, time bomb, delete fly, Easter egg, spyware, or other computer programs to the site that contains the possibility of damaging, altering, deleting, adversely affecting, secretly intercepting, accessing without authorization or commandeering any system, data or personal data.

Article 7: Intellectual property rights

All copyrights, patents, trademarks, trade secrets, and any other proprietary rights or rights related to the network services provided by the Cat-Kiss-Fish Platform belong to all customers of the Catkissfish Platform commitment:

(1) The customer has full ownership (including intellectual property rights such as copyrights, trademarks, patents, etc.) or legal rights to use the pictures, designs, and other items containing intellectual property content provided to the Catkissfish Platform in all aspects of the transaction.

(2) The customer allows the Catkissfish Platform to use the items mentioned above containing intellectual property content for transactions for free or to make third parties aware of them in the network services for publicity.

(3) The customer shall waive the copyright if the images provided by the customer have been made public and agreed to be downloaded.

(4) The customer shall not have any copyright in the color scheme created by the customer to order shoes.

(5) If a third party downloads, copies, transmits, adapts, or edits the items mentioned above containing intellectual property rights through the Catkissfish Platform, the Catkissfish Platform shall not be liable for the customer who provides the items mentioned above. Unless the customer has informed the Catkissfish Platform in writing, the relevant articles are prohibited from being distributed through the Catkissfish Platform.

(6) The Catkissfish Platform owns the ownership of any data and information generated and stored in the Catkissfish Platform servers in the course of providing network services to users.

Article 8: Modification and revision of the service terms

This site shall not be liable for any of the following circumstances:

1. The user accepts that, with the market environment, network environment, and the development of the Catkissfish Platform itself, the Catkissfish Platform may modify the terms of service when necessary. In the event of changes to the Terms of Service, the Catkissfish Platform will publish or notify the modified terms by the in-site announcement, in-site letter, email, or other written means.

2. The user accepts that, in order to protect the company's autonomy in business development and adjustment, the Catkissfish Platform has the right to modify or discontinue the service at any time without notice to the user and that the Catkissfish Platform is not responsible to the user or any third party for exercising the right to modify or discontinue the service. Users must agree to the terms and conditions before the Catkissfish Platform provides services to users.

3. If the user objects to any modification of the service terms or revision of the service, or if the user disagrees with the subsequent terms or service, or is dissatisfied with the service of the Catkissfish Platform, the user has the following rights:

(1) Stop using the services of the Catkissfish Platform;

(2) Cancel the account or otherwise, end its eligibility to use the Catkissfish Platform services.

(3) To notify the Catkissfish Platform in writing to stop its services; after ending the user's services, the user's right to use the Catkissfish Platform services shall immediately terminate; from then on, the Catkissfish Platform shall have no further obligations to the user.

4. Once the user chooses to continue to use the Catkissfish Platform services, the user shall be deemed to have accepted the revised terms and services, and in the event of a dispute between the user and the Catkissfish Platform, the latest terms of service shall prevail. Unless otherwise expressly stated, any new content that expands the scope or enhances the functionality of the Catkissfish Platform services shall be subject to these terms and conditions.

Article 9: Assumption of liability and others

1. If the user fails to comply with any of these service terms, the Catkissfish Platform has the right to immediately terminate the provision of all services and reserves the right to pursue responsibility through legal means.

2. The user agrees to pay the attorney's fees, litigation costs, justice costs, appraisal costs, enforcement costs, etc. caused by the user's violation of the service terms or for the correction of the user's violation, as well as the costs of damages caused by the violation of the service terms. If the user's password or account is stolen, unless the fault of the Catkissfish Platform causes the event, the user shall bear all responsibilities and consequences arising during the period of theft.

3. The Catkissfish Platform has established a standardized consumer dispute acceptance and resolution mechanism. The user and the Catkissfish Platform agree that the parties to disputes arising from these terms and conditions and the use of the Catkissfish Platform services shall first communicate through the professional customer service department of the Catkissfish Platform for a friendly consultation and strive for settlement. When consultation is not possible, either party shall have the right to choose to take litigation and the jurisdiction of the people's court with jurisdiction in the location of the Catkissfish Platform. If any service terms contradict the law, these terms will be re-analyzed as closely as possible, while other terms will remain legally valid and affect both parties.

4. These service terms and the statements, instructions, rules, policies, and procedures related to the use of the Catkissfish Platform services constitute a valid and complete agreement between the Catkissfish Platform and the user and will remain valid for the user. It shall remain in effect until the user cancels or has had his account canceled and ceases all use of the Catkissfish Platform Services, but the rights and obligations that have arisen between the Catkissfish Platform and the user shall remain binding on both parties.

5. Depending on the characteristics of the content of the services provided to the user, the Catkissfish Platform will require the user to comply with the specific terms and conditions when registering for the relevant services provided by the Catkissfish Platform. If there is any inconsistency between such specific terms and conditions and the above service terms, the specific terms and conditions shall prevail.

6. For whatever reason any provision of these service terms is wholly or partially invalid or unenforceable, the remaining provisions shall remain valid and binding.

7. The titles and serial numbers of the service terms are set for the convenience of reading and do not affect the actual meaning of the terms and their effectiveness.

8. These service terms shall be effective from the day they are published and applied and will be valid until the updated version is released.

Article 10: GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the Law of UK

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