Pricing strategy/information protection
Updated: November 9, 2025
I. Pricing strategy description
1. Pricing composition
The prices of our goods and services include the following:
Base Product Price: Each product has a base price based on the fabric, craftsmanship, and customization options. The exact price is determined on the product detail page.
Shipping Cost: The exact shipping cost is calculated based on the shipping country/region, shipping method, and weight. The exact shipping cost will be displayed at checkout.
Taxes: Sales tax or import duties may apply, if applicable. These charges are the customer's responsibility and will be clearly disclosed before ordering.
Additional Charges: Some personalization or special processing services (such as embroidery and custom packaging) will incur additional charges. These charges are listed separately on the order page;
there are no hidden fees.
2. Price calculation method
Product prices consist of the base price + customization fee + taxes + shipping. All fees will be detailed on the checkout page before placing an order.
Some regions may charge additional handling fees (such as remote area surcharges) based on delivery distance or local regulations. These fees will be displayed in advance.
3. Price Adjustment Statement
We may adjust prices from time to time based on raw material costs, logistics expenses, and market conditions. If adjustments occur, they will be announced in advance on our official website and through relevant channels and will not affect the price of confirmed orders.
4. Offers and Discounts
We may occasionally offer limited-time discounts, bulk order offers, or membership discounts. Please refer to the promotional page or checkout page on our official website for details. All offers and discount conditions will be detailed, including validity period, eligible products, and minimum purchase amount.
5. Return and Refund Fees
Customized or personalized products generally do not accept unconditional returns, except for quality issues or major errors. We do not charge additional processing fees for refunds due to quality issues. For detailed terms, please refer to the "Refund and Return Policy."
II. Personal Information Protection and Transparency (PII Description)
1. Collection and Use
We only collect your personal information (such as name, email address, phone number, delivery address, etc.) within the scope of fulfilling orders, providing after-sales services, improving experience and marketing promotions, and will not use or sell your information beyond the scope.
2. Information Sharing
Your information will only be shared in the following circumstances: With logistics companies, payment institutions, and production partners to fulfill orders, meet legal or regulatory requirements.
3. Data Security
We implement technical and management measures to ensure information security, such as SSL encrypted transmission and server access controls. We also implement strict hierarchical management of employee permissions to minimize unnecessary access.
4. Rights and Choices
You can access, correct, or delete your personal information at any time and choose whether to receive marketing emails or text messages.
5. Policy Updates
When we update our pricing or personal information policies, we will promptly notify you through website announcements, emails, etc. to ensure that you are aware of and agree to continue using the services.
III. Contact Us
If you have any questions about our pricing or personal information policy, please feel free to contact us at any time:
Lark: +86 19064143240
Tel: @CKFservice
WhatsApp: +86 180 5795 9554
Email: info@catkissfish.com
