Post holiday returns arrive in a predictable wave: the first surge lands in the week after Christmas, a second follows when gift recipients finally open parcels in early January, and a tail runs through the end of the month. For custom print orders the wave is smaller than for stock goods, but each case takes longer to

2026-10-19 00:39:06 POD Business & Ecommerce

Who Is Responsible When a Parcel Is Damaged in Transit?

A parcel damaged in transit is normally the carrier's responsibility, not the seller's and not the production partner's. The claim moves from a production fault to a transport fault at the moment the carrier scans the parcel, and each party after that point answers under its own terms. That answer sounds simple and pro

2026-10-19 00:37:19 POD Business & Ecommerce

Which Order Problems Sit Outside Fulfillment Cover?

Fulfillment liability covers the part of an order a supplier controls: the blank, the print, the packing and the handover to a carrier. Everything on the other side of that line sits with the seller, the buyer or a third party, and no fulfillment agreement absorbs it. The most common gaps are artwork errors, address da

2026-10-19 00:33:49 POD Business & Ecommerce

Payment Disputes on Custom Orders: What to Expect

A payment dispute custom order case is decided on documentation, not on who writes the longest complaint. For made-to-order goods the card network or marketplace asks one question: did the buyer receive what the order described? Everything that answers that question in writing, from the approved mockup to the carrier s

2026-10-18 00:36:08 POD Business & Ecommerce

When Is a Custom Order Eligible for Remake or Refund?

A custom order refund is available when the delivered item fails the terms agreed at checkout, not when the buyer changes their mind. In practice that means a production error, a print defect, a wrong item, a size deviation beyond tolerance, or damage in transit. Personalised goods sit outside standard change-of-mind r

2026-10-18 00:34:13 POD Business & Ecommerce

Handling Holiday Order Spikes Without Missing Promises

Order spike planning is the practice of deciding in advance which promises a store will keep when volume arrives faster than capacity. An order spike does not usually slow any single job down; it lengthens the queue in front of every job, so the same three-day production window is measured from a later start. The store

2026-10-17 00:45:57 POD Business & Ecommerce

Which Costs Get Left Out of POD Landed Cost?

A POD landed cost is the total cost of getting one finished, delivered unit into a buyer's hands, and most sellers build it from the invoice price plus shipping alone. The lines that get left out are the ones that do not appear on a supplier invoice: duty and customs entry, remote-area surcharges, payment processing on

2026-10-17 00:41:43 POD Business & Ecommerce

How Long Do Peak Season Orders Take to Reach Buyers?

Peak season lead time is the sum of a production window and a transit window, plus a queue that grows once order volume rises. In normal weeks a 2D garment ships from production in roughly one to three days and a pure cotton all-over print item needs around six to ten days, with transit adding seven to twenty-five days

2026-10-17 00:35:37 POD Business & Ecommerce

Payment Processors for POD Stores Compared

Payment processors for a POD store are not interchangeable, and the differences show up in three places: the fee taken from each sale, the timing of the payout, and what happens when a buyer disputes an order. A store that sells custom goods on a made-to-order timetable has a different cash flow shape from a retailer h

2026-10-16 00:41:39 POD Business & Ecommerce

Who Pays When a POD Shipment Fails Customs?

Customs liability on a print on demand order normally sits with the seller who placed the order, not with the printing partner and not with the carrier. When a parcel is held, returned or destroyed at a border, the charge falls on the party named as the importer of record on the commercial documents. For most POD selle

2026-10-16 00:34:57 POD Business & Ecommerce

POD Business & Ecommerce

$240 OFF

For New

Work Orders

Help center