Introduction to importing orders using CSV file
2026-07-30 15:39:03
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Step 1: In [Order list], click [Csv prder import] to go to the order import page


Select the order type of [Online order CSV]; Download [Online order template] at the bottom of the page.


Download [Shipping lnformation lnpuiry] Select your logistics service provider and fill it in your template.

Step 2: Follow the guide below to fill out the order details:

Field Description:

Platform Order ID: Platform Order ID filled in when placing an order, optional

Color:Fill in the color of the item,required

Design ID: Only designs visible on the website can be imported, all other designs will be considered invalid Design ID.

Brand code:Add your brand ID,optional

Quantity: The quantity of a specific order item

Email: Email format must be used, optional

Phone: Customer phone number, optional

Country: The shipping address is the customer's Country, please convert it to Alpha-2 country code, required

Province/State: The province/state where the customer is located, required

City: The customer's city is the delivery address, required

ZipCode: zip code of customer mailing address, required

Address: Customer's delivery details, required

Country Code: Customer country code, required

Shipping number: Find the shipping number in "Shipping Information Query", required

Gift Message:Add your message card details.Fill this out according to your needs.

Embroidery Mockup:If you wish to add embroidery, please fill this out.

Embroidery Design:If you wish to add embroidery, please fill this out.


Note:

Only allowed The. csv file.

Please upload files smaller than 1MB.

Do not change the contents of the first line and fill in all required fields.


Step 3: After the csv is completed, upload the file to CatKissFish; And check whether the documents are filled out correctly;

If there are any wrong items, you can click above to view the reason for the error in the guide order and correct it and re-upload it; Or delete the wrong item directly and click to submit the correct data;

You can view information about errors and results. Cells entered incorrectly will show three states:

Not filled in: Value required.

Invalid: Bad format.

Step 4: Submit and pay on the order page.


Other relevant information:

How to classify and manage accessories?

How do I place an order for items with embroidery?


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