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If the goods are damaged or lost during transportation, how do you deal with it?

2024-06-24 10:57:13

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Thank you for your attention to Catkissfish, we will wholeheartedly provide you with logistics support services

under normal circumstances:
1.Packages lost during transportation
2.The consignee does not receive the goods within 25 days after shipment
3.Logistics has been stagnant at a certain node for 8 days without updates.
We offer free returns or a full refund if the package is lost or damaged

Note: (In case of logistics stagnation due to force majeure, customs seizure, etc., our customer service team will do their best to follow up with you on logistics status updates and provide you with feedback at any time)

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