As a product customization company, CatKissFish is not responsible for damages caused by certain special circumstances and causes.CatKissFish reserves the right not to assist in providing after-sales service, including but not limited to the following.

1. The customer has filled in the wrong shipping address/size or color/design file.
2.All claims are submitted within two weeks after receiving the product
3. Different color between model and design
4. Damaged or deformed product - product damage or deformation caused by the customer
5. Incorrect or insufficient recipient information - the package could not be delivered properly due to incorrect or insufficient recipient information provided by the customer
6. Parcel not signed for problem - under normal logistics situation, the customer does not sign for the parcel due to personal reasons
7. Political movement/natural history risk/military control/war and other force majeure factors caused by logistics stagnation does not belong to the scope of responsibility