Why does the order status keep showing queuing after I have paid?
2024-06-18 11:04:19
1120

Dear Customer.

 Thank you for your support and attention to CatKissFish. We understand your concern that your order status keeps showing “in queuing” after your payment. This is mainly because our factory has a unique operation scheduling time, from scheduling to production, usually within 12 hours. Every day, we assign the orders placed by our customers to the corresponding factories for production at a fixed period of time.

 In order to ensure that each order receives high quality production and timely processing, we take a batch approach to order processing. This means that after your order has been paid for, it will be added to a pending queue waiting to be allocated and made by our production team within a fixed time period.

 Typically, our average production making time is 2-3 days. However, this time can fluctuate depending on order volume, product type and product production process. We will do our best to ensure that your order is completed and delivered within the estimated time frame.

 If you have a need for priority production and dispatch, we are more than happy to help. Please add our Skype account: +8613155907518 and our team members will contact you and prioritize your order according to your needs.

 Thank you again for your trust and support. CatKissFish is at your service. If you have any other questions and needs, please feel free to contact us.

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